Sassa Status Declined: All You Need To Know

If you’ve recently received a notification that your SASSA R350 grant application has been declined, you might be feeling confused or frustrated.
The South African Social Security Agency (SASSA) provides essential financial support to qualifying individuals who are unemployed, which makes it incredibly important for applicants to understand the reasons behind a grant decline.
This guide will walk you through the possible causes for a declined SASSA R350 grant application, how to rectify the situation, and what steps you can take to reapply successfully.
Understanding the SASSA R350 Grant
The SASSA R350 grant, also known as the Social Relief of Distress (SRD) grant, was introduced by the South African government as a temporary measure to assist individuals during the COVID-19 pandemic.
However, it has since become an ongoing support mechanism for those who do not qualify for other forms of social assistance.
This grant provides a monthly payment of R350 to eligible individuals who meet specific criteria, such as being unemployed and not receiving any other form of social grant or UIF (Unemployment Insurance Fund) benefits.
Eligibility Criteria for the SASSA R350 Grant
Before addressing the reasons for a decline, it’s important to clarify the eligibility requirements for the SASSA R350 grant:
- Age: Applicants must be between 18 and 59 years old.
- Citizenship: Only South African citizens, permanent residents, or refugees residing in South Africa qualify.
- Income: Applicants must not be receiving any other form of income, including unemployment benefits or grants.
- Employment Status: Applicants must be unemployed and not currently receiving any income from formal or informal employment.
- Bank Details: The applicant must have a valid South African bank account or an alternative payment method accepted by SASSA.
Common Reasons for SASSA R350 Grant Application Decline
Several factors could result in the rejection of your R350 grant application. Understanding these reasons can help you resolve the issues and reapply successfully.
1. Income Threshold Exceeded
One of the most common reasons for a declined R350 grant application is that the applicant’s monthly income exceeds the prescribed threshold. The grant is meant to assist those with no or limited income. If your income is above the R350 threshold, SASSA may reject your application.
How to Fix This:
- Double-check the income information you provided in your application.
- If you earn a monthly income through informal work, it is essential to ensure that all sources of income are reported correctly.
2. Failure to Meet Employment Status Criteria
Applicants must be unemployed to qualify for the SASSA R350 grant. If SASSA detects that you are currently employed or receiving other government aid, your application will be declined.
How to Fix This:
- Verify your employment status with the Department of Employment and Labour.
- Ensure that any seasonal or informal work is accurately reported in your application. Failing to disclose this could result in rejection.
3. Failure to Submit Accurate Bank Account Details
Another common reason for application rejection is submitting incorrect or incomplete bank account details. If SASSA cannot verify your account or if the bank account is invalid, your application may be declined.
How to Fix This:
- Double-check your banking details. Make sure your account number is correct and that it is registered under your name.
- If you don’t have a bank account, explore alternative payment methods like Postbank or CashSend options, which are accepted by SASSA.
4. Mismatch of Personal Information
If the personal information you provided during the application process does not match official records (e.g., your ID number or surname), your application may be rejected.
How to Fix This:
- Ensure that all your personal details (including your ID number, address, and contact information) are up to date in the SASSA system.
- If there are discrepancies, you may need to update your records with the Department of Home Affairs.
5. Application Submitted After the Deadline
The SASSA R350 grant is subject to deadlines for applications and renewals. If you missed the cutoff date, your application will not be processed, and you may receive a rejection notification.
How to Fix This:
- Always check for the latest application deadlines on the SASSA website.
- If the application period has closed, you can reapply during the next application cycle.
6. Previous SASSA Grant Overlap
If you previously received another social grant from SASSA, such as a child support grant, pension, or disability grant, you will not be eligible for the R350 grant.
How to Fix This:
- If you no longer qualify for the other grant, you may need to contact SASSA to update your eligibility status.
- Ensure that your application accurately reflects your current financial situation.
Steps to Rectify a Declined SASSA R350 Grant Application
If your SASSA R350 grant application has been declined, there are several steps you can take to rectify the situation and reapply successfully:
Step 1: Check the Reason for Decline
The first thing you need to do is to understand the reason behind the rejection. Log in to the SASSA website and check the status of your application. SASSA will provide details about why your application was declined. This information will help you address the specific issue.
Step 2: Correct and Update Your Information
If you discover discrepancies or errors in the information you submitted, you can update your details online. Visit the SASSA SRD grant portal and log into your account. If your income or employment status has changed, make sure these details are updated accurately.
Step 3: Contact SASSA for Clarification
If you’re unclear about the reason for the rejection, you can contact SASSA’s customer support for further clarification. They can assist you in understanding the issue and guide you on how to resolve it.
Step 4: Reapply
Once you have corrected any errors or addressed the issues that led to your initial application being declined, you can reapply. Be sure to carefully follow all the steps in the application process, paying close attention to eligibility criteria and document requirements.
How to Ensure Your Application Is Approved
To increase your chances of approval, follow these tips:
- Be honest: Ensure that all the information you provide is truthful and accurate. Falsifying your application can result in disqualification.
- Ensure all documents are in order: Have your personal documents, bank details, and other required information ready and correct.
- Reapply within the deadline: Make sure you submit your application before the deadline. Missed deadlines mean no support.
SASSA SRD Grant Payment Options
Once your application is approved, SASSA offers multiple payment methods for the R350 grant. Some common options include:
- Direct bank deposit: Payments made directly to a registered bank account.
- Postbank: SASSA’s official payment method that works for those without bank accounts.
- CashSend: A quick and secure payment option for grant recipients.
Conclusion
While it can be disheartening to have your SASSA R350 grant application declined, understanding the reasons behind it and taking the right steps to resolve the issue is essential. By following the tips outlined in this guide, correcting any mistakes in your application, and reapplying within the appropriate deadlines, you can improve your chances of being approved for this much-needed financial assistance. Always ensure that your application is complete, accurate, and submitted on time to avoid delays.

I’m Luan Arno, the owner of Check-SASSA.co.za, where I help South Africans navigate SASSA services. As a father of two living in Johannesburg, I’m passionate about making essential information accessible to those in need. With a background in community service and digital communications, I aim to simplify the process of checking benefits. When I’m not working, I love exploring our beautiful country with my family. Thank you for visiting Check-SASSA!