How To Fix “Means Income Source Identified” Issue

When checking the status of your SRD R370 application with SASSA, you might encounter the status “Means Income Source Identified Undefined.” This means SASSA has found evidence of an alternative income source that exceeds R595 per month, leading to the rejection of your grant application.
What Does “Means Income Source Identified” Status Mean?
This status indicates that the applicant has failed to disclose their source of income. SASSA conducts a means test to evaluate applications for SRD grants, making it crucial to accurately report all income sources during the application process. Omitting this information can result in a decline of your SASSA payment status, ensuring that social grants are distributed fairly to eligible individuals.
Why Does This Status Occur?
The “Means Income Source Identified” status can arise from several factors:
- Income Amount: Receiving more than R595 per month may lead to application rejection.
- Income Frequency: A regular inflow of income can contribute to a negative outcome.
- Income Type: Consistent payments, such as pensions, are regarded as alternative income, while one-time payments may not be.
How to Avoid This Status
To prevent your SASSA grant application from receiving this designation, follow these guidelines:
- Ensure Information Accuracy: Double-check that your name, ID number, and personal details align with your official documents.
- Disclose All Income Sources: Be transparent about all income sources, no matter how minor they may seem. Failure to report income can trigger investigations.
- Review Bank Statements: If you receive deposits, make sure these are accurately represented in your application.
- Update Personal Details: Report any changes in your financial situation, such as starting a new job or gaining additional income, promptly to SASSA.
- Seek SASSA Assistance: If you’re unsure about what to declare, contacting SASSA for guidance can be beneficial.
How to Appeal the “Means Income Source Identified” Status
If you believe your application was wrongfully rejected, SASSA allows you to appeal. This must be done within 30 days of receiving your rejection notice. To initiate the appeal process, follow these steps:
- Visit SASSA Appeals.
- Select the “Application for Reconsideration” tab.
- Enter your ID number and mobile number.
- Provide a detailed explanation of why you believe your application was unfairly denied.
- Submit your appeal.
Consequences of Providing False Information
Submitting inaccurate or incomplete information can lead to serious issues, including:
- Delays or Denial: Your grant application may be delayed or denied due to inaccuracies.
- Legal Repercussions: Providing false information or omitting critical details can result in penalties or legal action.
- Further Investigations: SASSA may conduct additional investigations or interviews to verify the information provided.

I’m Luan Arno, the owner of Check-SASSA.co.za, where I help South Africans navigate SASSA services. As a father of two living in Johannesburg, I’m passionate about making essential information accessible to those in need. With a background in community service and digital communications, I aim to simplify the process of checking benefits. When I’m not working, I love exploring our beautiful country with my family. Thank you for visiting Check-SASSA!